LGBTIQ - Support & Protection Services Inc. & The Alpha Zulu Program

LGBTIQ – SUPPORT & PROTECTION SERVICES INC. is an independent, not-for-profit (NFP) Incorporated (Inc.) Community Support Organisation that was founded in 2014 and was Incorporated in 2016.  

We are a unique organisation as we are not limited to a specific community services sector, therefore, we are in a position to be able to assist the community where it is deemed required and that are in alignment with the capabilities of our team.   

We currently have 40 catchments throughout Victoria, South Australia and New South Wales and we are always looking at new areas to grow our organisation further.

We assist other community organisations to provide a suite of confidential and community support services through The Alpha Zulu Program (AZP).  

Our clients are people with psycho-social and physical health difficulties and we assist them to better manage the challenges of everyday life in a safe and non-judgemental environment.

We are rapidly expanding our services and programs, as well as partnering with other community organisations to help people within the community and assist people to reach their goals. 

 
Our focus is to provide a personalised, unique and to assist those that are most in need of support, and want to change their own lives.   

Our approach utilises the unique perspectives of direct personal life experiences of each of our volunteers; all who have had their psychological or physical disability challenges.

Our volunteers are people from all kinds of backgrounds who have overcome challenges and are now equipped to better support and empathise with the needs of the people we help.  

Direct experience is powerful and real; it is not learnt from a textbook, and we use these experiences to better support, understand and empower those people we may help.  

Through this direct experience, our volunteers are better equipped to empathise, support, aid and empower people who are in a comparable situation.  

We have ‘walked in the shoes’ of the people we help, we understand the impacts these challenges can have, and we understand what support is actually required.

Organisation Values: Honesty, Loyalty, Trust, Respect, Courage, Integrity & EQUALITY.

The lived experiences of our members & volunteers means we can offer greater empathy, understanding, advice and a unique personalised service relevant to each client.

We focus on the integrity, passion and commitment of our volunteers to our organisational values whilst delivering a personalised service to our clients, rather than a list of qualifications a volunteer has accumulated on their CV.  

We CARE because we have been there ourselves and want to help!    

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We assist people to get the appropriate services for their unique health and well-being needs, so they don't fall through the cracks. Some clients have complex psychological and physical health concerns and need services not currently provided by government agencies or other social ventures/charities. For example, we may physically accompany people to medical appointments to provide support and provide basic case management tailored to their needs and what capacity the volunteers can provide given their experience and availability. 

We provide resume tips and interview help from qualified and trained advisers within the disability employment services sector, Fair Work Ombudsman training services and Quality Service Framework training. We also provide referrals to other agencies as required. 

We provide a personal/living out of home supported shopping service. For example, we help people to go shopping to aid those who have major complex disorders such agoraphobia and severe anxiety. We help minimise compulsiveness with shopping, manage budgets and how to pay some bills. 

We assist people who "fall through the cracks" of the government system and help them to secure stable housing. We assist people to pass or navigate the credit checking process, complete rental housing applications, assist them to access shared accommodation or other housing solutions and help them navigate the blacklisting notification service (i.e. VEDA & National Tenancy Database).

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LGBTIQ - Support & Protection Services Inc. & The Alpha Zulu Program acknowledges the traditional owners of this land, the Aboriginal & Torres Strait Islander People of this Country. We also pay respects to Elders past and present, who strive to build a better and more sustainable future for future generations. 

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Program Notes: This program the Alpha Zulu Program is designed as our new face of the organisation LGBTIQ - Support & Protection Services Inc. 

The Alpha Zulu main starting programs are the following: 

- Health and Well-being Assistance 

(Peer support, Referrals, Recommendations, Basic case management and basic rehabilitation services, etc.) 

- Employment Assistance 

(Resume, Cover Letter, Job applications, Referrals, Advice, Recommendations, Basic online training, Training assistance, etc.) 

- Personal, Shopping and Daily Living Assistance 

(Taking client's or caregivers/family shopping, Relaxation activities & basic peer support and basic rehabilitation assistance, etc.) 

- Housing assistance 

(Assist clients getting the appropriate checks to pass the required checking processes, Referrals & Recommendations, Assist with filling out the appropriate paperwork, etc.) 

*This will be aiding us into organising an emergency relief and assistance services for those who are victims of abuse, highly vulnerable people. Working alongside other organisation/agencies to help anyone who needs further!*